What to Ask Before Hiring a Roof Replacement Company

Replacing your roof is a major investment, and the company you choose will have a lasting impact on your home’s comfort, value, and safety. Don’t just go with the first name you see. Ask the right questions before you hire to avoid poor workmanship, hidden fees, and costly mistakes.

Veteran-owned and rooted in Midwestern values, we take pride in doing the job right with honesty, hard work, and craftsmanship you can count on.

1. Are You Licensed, Bonded, and Insured?

Start with the basics. A reputable roof replacement company should carry:

  • A valid contractor’s license
  • General liability insurance
  • Workers’ compensation coverage

This protects you from liability and ensures the company meets state and local requirements.

2. How Long Have You Been Working in This Area?

Local experience matters. A contractor familiar with regional weather, roofing codes, and permitting processes is more likely to deliver a smooth, code-compliant job. Ask how long they’ve been in business and how often they work in your neighborhood.

3. What Brands and Materials Do You Recommend?

A trustworthy contractor won’t just push one brand. Instead, they’ll explain the pros and cons of:

  • Asphalt vs. composite shingles
  • Underlayment types
  • Ridge vents vs. box vents

A knowledgeable roofing team will tailor material choices to your home’s structure, climate, and budget.

4. Can I See Photos and Read Reviews?

Ask for before-and-after photos from recent jobs. A well-established contractor should also provide references and have consistent 4- or 5-star reviews online. Look for mentions of cleanliness, punctuality, communication, and follow-through.

5. What’s Included in the Estimate?

Your written estimate should spell out everything:

  • Full tear-off or overlay?
  • Decking inspection?
  • Flashing and ventilation work?
  • Cleanup and disposal?

Avoid vague proposals. A reputable contractor will walk you through the scope, line by line.

6. What Kind of Warranty Do You Offer?

Warranties vary. Most include:

  • Manufacturer’s warranty on materials (usually 25 to 50 years)
  • Contractor’s warranty on workmanship (usually 5 to 10 years)

Make sure you receive this in writing. Ask how warranty claims are handled and whether the contractor is certified by the manufacturer, which can sometimes extend coverage.

7. Who Will Supervise the Work?

Some companies use subcontractors or crews with little oversight. Confirm that an experienced supervisor will be on-site each day. Ask how you’ll receive updates and who your main contact is during the job.

8. How Long Will the Project Take?

Roof replacements typically take one to three days. Larger homes, weather delays, or material availability can extend timelines. A reliable contractor will offer a clear schedule and keep you updated if anything changes.

9. What Happens If You Discover Damage Under the Shingles?

An experienced team will check for:

  • Rotted decking
  • Damaged rafters
  • Mold or water damage

Ask how they handle hidden damage, how additional costs are approved, and whether photos will be provided.

10. Do You Handle Permits and Inspections?

This is often overlooked. A reputable local contractor will:

  • Pull necessary permits
  • Schedule required inspections
  • Follow all local codes

They should also know how to work with your HOA if needed, including submitting architectural review forms, following community roofing guidelines, and communicating with the HOA board to ensure a smooth approval process.

Bottom Line

Finding a qualified roof replacement company doesn’t have to feel overwhelming. Asking smart, specific questions helps you hire with confidence and avoid headaches later.

At Let’s Get It Done Contracting, we take pride in honest answers, expert guidance, and top-quality results. Schedule a free inspection today and see the difference for yourself.